Last updated: October 2026
Junubia Host Co. Ltd (“Junubia Host”, “we”, “us”) respects your privacy. This policy explains what personal information we collect when you use junubia.com or contact us, how we use it, and the choices you have. We operate from offices in Juba (South Sudan), Dar es Salaam (Tanzania) and Kigali (Rwanda), and we handle personal information in line with the data protection laws that apply to us, including Tanzania’s Personal Data Protection Act, 2022 and Rwanda’s Law No. 058/2021 on the protection of personal data and privacy.
1. Information we collect
- Information you give us: your name, organisation, job title, email address, phone or WhatsApp number, country and any details you include when you fill in a form, request a quotation or assessment, or contact us by email, phone or WhatsApp.
- Information needed to deliver products and licences: when you buy from us, we collect the business and contact details that vendors such as Microsoft, Fortinet or Oracle require to issue licences, subscriptions and warranties.
- Information collected automatically: basic technical data such as IP address, browser type, pages visited and the time of your visit, collected through cookies and analytics tools.
2. How we use your information
- To respond to your enquiries, prepare quotations and carry out assessments you request.
- To supply, deploy and support the products and services you buy from us.
- To register licences, subscriptions and warranties with the relevant vendors.
- To send you service updates and, where you have agreed, news and offers. You can opt out at any time.
- To improve our website and understand how visitors use it.
- To meet our legal, tax and accounting obligations.
3. Sharing your information
We do not sell your personal information. We share it only when needed: with technology vendors and distributors to fulfil your order, with service providers who host our website and email under confidentiality obligations, and with authorities when the law requires it.
4. International transfers
Some of the vendors and service providers we work with process data outside your country. When this happens, we take reasonable steps to make sure your information remains protected.
5. How long we keep it
We keep personal information only for as long as we need it for the purposes above, or as long as the law requires.
6. How we protect it
We use technical and organisational measures appropriate to the information we hold, including access control, encryption where appropriate, and secure hosting.
7. Cookies
Our website uses cookies to work properly and to help us understand how it is used. You can manage or refuse non-essential cookies through the cookie banner or your browser settings.
8. Your rights
Depending on the law that applies to you, you may have the right to access the personal information we hold about you, ask us to correct or delete it, object to certain uses, and withdraw your consent. To make a request, contact us using the details below.
9. Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
10. Contact us
Junubia Host Co. Ltd · Email: info@junubia.com · Juba: Office No. 110, 1st Floor, City Mall Building, Malakia · Dar es Salaam: 5th Floor, Mpakani Centre Building, 8 Sam Nujoma Road, Mwenge · Kigali: Nyarugenge
